The MIT Ombuds Office works with all members of the MIT community to address concerns, manage conflicts, resolve disputes and develop productive communication skills.
The Ombuds Office provides confidential consultation to help people analyze the root cause of concerns, identify goals, and plan specific steps for constructive resolution. Based on aggregate data and trends, the Ombuds Office also provides systemic feedback for the support of the Insitute. All communication with the Ombuds Office is considered confidential. The Ombuds Office does not accept formal complaints or notice of any claims to MIT. If a visitor chooses to pursue a concern through a formal channel, the Ombudsperson can provide information on how to do so.